Shipping policy
Shipping Policy
Last updated: 3 July 2026
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed the next working day.
UK Shipping
- Standard Delivery (3–5 business days) — £3.99
- Express Delivery (1–2 business days) — £6.99
- Free standard shipping on orders over £50
International Shipping We ship to selected international destinations. International delivery times are typically 7–14 business days depending on location. Shipping costs are calculated at checkout.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer. Finessa has no control over these charges and cannot predict their amount.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at [your contact email] and we'll investigate with the courier.
Incorrect Address Please ensure your delivery address is correct at checkout. Finessa cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Contact For shipping enquiries, email us at FinessaLife@gmail.com